Privacy Policy

Effective Date: July 03, 2023

Thank you for choosing CatholicPay. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and website (collectively referred to as the “Platform”) and the services provided therein. By accessing or using CatholicPay, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect
   1. Personal Information We may collect personal information from you when you register an account, use our services, or interact with the Platform. The types of personal information we may collect include but are not limited to:
      • – Name
      • – Biometric data (face)
      • – Contact information (such as email address, phone number)
      • – Demographic information (such as age, gender)
      • – Financial information (such as credit/debit card details, bank account information)
      • – Transaction details (such as payment history, receipts)
      • – Profile picture or avatar
      • – Location
      • – Any other information you voluntarily provide to us
   2. Non-Personal Information We may also collect non-personal information, which does not directly identify you. This may include:
      • Device information (such as IP address, device type, operating system)
      • Log data (such as access times, pages viewed, actions taken)
      • Cookies and similar technologies (please see our Cookie Policy for more information)
2. How We Use Your Information
   1. We may use the information we collect for various purposes, including:
      • Providing and Improving Services
      • Verifying your identity: We capture personal and biometric data (face) to verify identity and protect your account.
      • Providing and maintaining our services
      • Facilitating payments and transactions
      • Personalizing your experience on the Platform
      • Developing, improving, and expanding our services
      • Troubleshooting issues and providing customer support
      • Conducting research and analysis to enhance user experience
   2. Communication and Marketing
      • Sending you service-related notifications, updates, and alerts
      • Responding to your inquiries and requests
      • Providing information about our products, services, and promotions (with your consent, where required by law)
   3. Legal and Security Purposes
      • Complying with applicable laws, regulations, and legal obligations
      • Protecting our rights, safety, and property, as well as the rights, safety, and property of our users and others
      • Detecting, preventing, and investigating fraudulent or unauthorized activities
3. Face Data (Biometric Information)Collection
   1. We may collect a live facial image (face data) strictly for the purpose of verifying your identity and protecting your account
      1. Use: Face data is used only in the following cases:
         • During onboarding, to verify that the account is being created by a real person.
         • During security re-verification, if additional confirmation is needed to protect your account.
      2. Storage and Retention
         • Face data is not retained indefinitely.
         • Facial images are securely stored in encrypted form on our servers only for as long as necessary to maintain your account.
         • When your account is deleted, or when the data is no longer needed for identity verification, your face data is permanently deleted.
4. Sharing with Third Parties
   1. We do not share face data with any third parties.
   2. No third party has access to or stores your face data on our behalf.
   3. Security
      We apply strict technical and organizational measures to protect biometric data, including encryption and access controls.
5. Information Sharing: We may share your information in the following circumstances:
   1. Service Providers and Business Partners We may share your information with trusted third-party service providers and business partners who assist us in delivering and improving our services. These parties are authorized to use your information only as necessary to provide the requested services and are obligated to maintain its confidentiality.
   2. Compliance with Law We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
   3. Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or merged with the assets of the acquiring entity.
   4. With Your Consent We may share your information with third parties for purposes not covered by this Privacy Policy if we have obtained your consent to do so.
6. Data Security
   • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
7. Your Rights and Choices
   • You may have certain rights and choices regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to withdraw your consent for certain processing activities. To exercise your rights or make any requests, please contact us.
8. Your Rights and Choices 
   • You may have certain rights and choices regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to withdraw your consent for certain processing activities. To exercise your rights or make any requests, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request in accordance with applicable laws and regulations.
   • Please note that certain information may be necessary for us to provide the services and deleting or restricting the use of such information may result in the inability to access or use certain features of the Platform.
9. Third-Party Links and Services
   • The Platform may contain links to third-party websites or services that are not owned or controlled by CatholicPay. This Privacy Policy applies only to our Platform, and we are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
10. Children’s Privacy
    1. CatholicPay is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information from our systems.
11. Updates to this Privacy Policy
    • We may update this Privacy Policy from time to time to reflect changes in our information practices. We will notify you of any material changes by posting the updated Privacy Policy on our Platform or by sending you an email or other notification. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@catholicpay.net Address: No 3 Kaiama Close, Off Christmas Street, Phase 4 Kubwa, Abuja

Thank you for taking the time to read our Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information.